Microsoft Teams Contact Center Software! (extra)

Our native to Teams CoreInteract Contact Center service is a unique cloud based Contact Center application for businesses (SMEs + corporations) that have a sales department, helpdesk or information desk. One central point within the company from which telephone customer contacts are managed.

This Contact Center application is designed with Microsoft Teams | Office 365 client as a starting point, providing sufficient ‘queue’ functionality, integration with CRM | ERP, user convenience for the ‘agent’, simplicity and facilitates the ability to be reachable in ‘a correct manner’.

The Contact Center application comes standard with wall-board software and a reporting module (Power BI) and is served via an online web-based control panel and or the Teams client.

teams new logo

Our cloud platform supports the use of 3rd party solutions, such as:

Advantages of The Voice of O365

Expands the capabilities of Microsoft 365 | Office 365
Telephony, Chat, Presence and Video in one solution
SIP trunk and Phone Number preservation
Price per User, per Month
No Contractual Obligation
Your PBX (IP-PBX | hosted PBX) becomes obsolete

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